If you pursuing a tour guide career in the hospitality industry this post is a must. The fact is what will make you succeed in your career is not your academic qualification, but your performance.
In fact, clients will never ask to see your certificate; clients are more interested in real-world results. To excel in this carrier make sure you are the man of performance.
Probably you may now ask yourself how can be a man of result? How can I perform better? Don’t worry here you will find everything you need to know to become the best tour guide.
Who Is a Tour Guide?
The world is self-defining, tour guide is a person who takes tourist to the different tourist attractions of their interest, it may be national parks, historical sites, museums, archives, etc.
The main role of a tour guide is to accompany tourist in tourism attractions and give them the basic information and important details about the place, culture, history, and anything that tourist wish to know.
Tour guide works both on short trips and long trips.
The minimum qualification to be a tour guide is a certificate in any tour guide related field from any training institution
To be successful in tour guide carrier you must at least possess the following skills and Qualities
This is a key success factor for your success. Without language, you cannot connect with tourists. A good tour guide must know at least 2 international languages I.e. English, French.
The choice of language to learn must depend on the number of visitors your country receives from a specific country.
For example, if you have many visitors from an Arabic country then you must learn Arab, if you have many visitors from French-speaking countries then you must learn french. Remember English is a must-know language.
Know the Areas
The best tour guide must know every key area which tourist love to visits. Make sure you know the historical background, major events, and each important detail relevant to specific areas. You should know them in advance.
Communication and Interpersonal Skills
A tour guide must know how to interact with people and communicate effectively.
Communication starts before the tour, during the tour and after tour.
Before the tour make sure you inform the guest everything you expect from them, further you must make sure they understand what they expect from you. Communicate every important detail concerning your tour, things like tour routine, timetable, etc.
During the tour be friendly and open. Make the tourist feel free and comfortable to ask anything, be Charming, talkative, make the tour interesting, where necessary be an actor.
After the tour makes sure you share your opinions about how you find the journey and ask for the feedback from the guest. Make sure everyone has enjoyed the journey. Always say thanks.
To be effective communicator makes sure
Nothing will ruin your career than being late. A good tour guide must be punctual, make sure you always on time and follow all the agreements with guests accordingly. Always be ahead of your guest.
You must be organized to succeed in a tour guide career. Have a route map, have a time table, carry every necessary item, tell your guest the needs of the tour. Avoid being taken by surprise. Also, avoid taking your gust by surprise.
Focus on Guests and Meet Their Expectation
A tour guide must know that he/she is there not for himself/herself but 100% for guests. Make sure you focus on them. Listen to their expectation and fulfill them. Make the tour theirs. Where necessary exceed their expectation.
In your whole activities as a tour guide, make sure you are honest and trustworthy. Instead of providing wrong information; be honest to say that you don’t know. Also, make sure you fulfill all of your promises and agreements
Be up To Date
Don’t look or sound 90’s while you guide in the ’20s. Make sure you know all trending places. Provide the current information of the place you wish to visit. Make good use of science and technology.
My aim was to share with you how you can be successful in our guide career. The bottom line is, if you want to breakthrough as a tour guide you must possess the following qualities